Privacy Policy
This Privacy Policy describes how Elegantclean ("we," "us," or "our") collects, uses, and protects personal information when you visit elegantclean.world or use our daily nutrition recipe platform and related services.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Contact details you provide voluntarily, such as your name and email address when submitting an inquiry form.
- Technical data including browser type, device information, IP address, and pages visited.
- Cookie and usage data as described in our Cookies Policy.
2. How We Use Your Information
We use collected information for the following purposes:
- To respond to your inquiries and provide customer support.
- To improve our website functionality and user experience.
- To process product orders and deliver digital guides.
- To comply with applicable legal obligations.
3. Legal Basis for Processing
We process personal data based on your consent (such as when you submit a contact form or accept cookies), our legitimate interest in operating and improving our platform, and compliance with legal requirements.
4. Data Sharing
We do not sell personal information. We may share data with trusted service providers who assist in website hosting, analytics, or payment processing, subject to confidentiality agreements. We may also disclose information when required by law.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Contact form submissions are retained for up to two years unless a longer period is required.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw consent at any time where processing is consent-based. To exercise these rights, contact us using the details below.
7. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
8. International Transfers
Our services are operated from New Zealand. If you access our website from outside New Zealand, your information may be transferred to and processed in New Zealand or other countries where our service providers operate.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Elegantclean
33 Station Valley Rd, Wyuna Rise, Glenorchy 9372, New Zealand
Phone: +64 3 442 7011
Email: infocenter@elegantclean.world